All goods are required to be safe & fit for purpose
If not, you have a right to make a claim. Talk to us about securing the best claim for your case.
Makers have a duty to warn the public about hazards and dangers surrounding the use of their products; but even with warning labels, manufacturers can still find themselves vulnerable to successful claims.
Awards of compensation caused by Defective Products can be high, even for relatively minor claims. Even, where there is no Contract/Agreement, if you are hurt or injured by a defective product, this will not stop you bringing a claim for compensation.
To ensure your claim does not expire, contact us. We will give you our opinion on whether your claim will be successful, the procedures involved and the time lines you can expect.
There is a process to every defective product claim and we will walk you through every step so that you understand what is happening at every point. It can be a very difficult time so we will try to make it as easy as we can for you.
Let’s start here with the things you need to start your claim.
6 things you will need for your claim:
Locate and keep the receipt for its purchase.
Locate and keep the packaging.
Report the incident to the shop/store where you bought it.
Show them the product. Do not let them keep it.
Keep any literature that came with the product e.g guarantees, instruction manuals, installation manuals etc.
Keep a note of any costs that you incurred as a result of the defect.
To ensure your claim does not expire, make an appointment today or fill out our enquiry form and we will advise you on your next steps.
Why Choose Kelly Colfer When You Get Hurt
We can meet you virtually or in person
Covid restrictions are changing all the time. No matter what they are we will always provide you with the safest and most efficient way of working together. We are familiar with multiple ways of interacting, including Microsoft Teams and Zoom. We will work with whatever makes you most comfortable.
Transparent Fees
We’ll provide you with clear and transparent pricing in advance – so you can be confident on what you’ll be paying, and what you’re getting for your money.
Where a case becomes unexpectedly complex, we’ll flag this with you immediately – so there’s never any nasty surprises!
Professional and Experienced
Kelly Colfer Son & Poyntz has been offering legal services in the South East since 1872. It's owned and operated by Solicitor Declan Joyce. With a staff that has more than 60 years of combined experience, it's one of the most trusted legal firms in Wexford.
